Build a Business That Sounds Established.
Get help setting up a professional business number, business email, and a phone system that handles your calls with confidence.
Number availability, provider charges, and email services depend on the selected provider and setup. Carrier services are separate from IONA's managed PBX plans.
Choose the Level of Management You Need.
Service plans can be tailored to the size and call-handling needs of your business.
One-time setup: $149
- ✓ One business number
- ✓ Primary inbound call routing
- ✓ Business-hours routing
- ✓ One forwarding destination
- ✓ Voicemail and call records
- ✓ Standard support
One-time setup: $249
- ✓ One business number
- ✓ IVR call menus
- ✓ Up to 3 forwarding destinations
- ✓ Multiple departments and routes
- ✓ Holiday and special schedules
- ✓ Advanced call reporting
- ✓ Priority support
One-time setup: $449
- ✓ Up to 3 business numbers
- ✓ Up to 10 forwarding destinations
- ✓ IVR menus and multiple departments
- ✓ Holiday and special schedules
- ✓ Advanced call reporting
- ✓ Customized call-flow design
- ✓ Priority support
Carrier services: Your telecommunications carrier account, telephone numbers, and applicable carrier usage charges are maintained separately from IONA's managed PBX service.
Make It Easier for Customers to Reach You.
A toll-free number gives customers a familiar way to contact your business, while IONA manages inbound routing when supported by your carrier and configuration.
Depending on carrier availability: 800, 888, 877, 866, 855, 844, and 833.
Toll-free number rental and applicable call usage charges are billed by your telecommunications carrier separately from IONA's managed PBX plans. Toll-free service is optional and is not included in plan prices unless stated in your quote.
Your Calls. Your Number. Our Technology.
Your business keeps its carrier relationship while IONA manages the phone-system technology behind your inbound calls.
Your Customer
A customer calls your business number.
Telnyx
Your carrier receives the inbound call.
IONA PBX
IONA applies your routing and business rules.
Your Business
The call reaches your existing phone.
Everything Your Business Needs to Handle Calls.
A professional phone system without requiring your staff to manage SIP accounts, PBX configuration, or complicated telephone infrastructure.
Inbound Call Routing
Route incoming business calls to the right destination automatically.
Business Hours
Use different call handling rules during business hours and after hours.
IVR Menus
Give callers professional menu options such as Sales, Support, or Office.
Call Forwarding
Deliver business calls to existing phones without requiring new phone hardware.
Voicemail
Provide professional voicemail handling when calls cannot be answered.
Call Analytics
Track call activity and maintain useful records of your business calls.
Why Businesses Choose IONA
IONA manages PBX configuration, routing logic, call handling, and system administration. Your team gets a professional business calling experience without having to become PBX administrators.
Let's Build Your Business Call Flow.
Tell us how you want your business calls handled and we'll design the routing solution around your needs.
Contact IONA Agency